27 August 2011

As a ME

By Unknown at 6:19:00 AM

As a ME
i need to use my mouth to earn money
As a ME
i have to set a goal for my self everyday
As a ME
i have to have a clear and positive mindset everyday

ME??
marketing executive
no no no
but a tele-marketing executive

whoever never involved in this kind of 'field' 
will think it's an easy job cause just keep talking on the phone ONI??
 sorry to say that
u are absolutely WRONG
cause ppl will never understand if they did not experienced it 
*especially those juz had oni a little or maybe considered no working experience i think*


Challenges to Bcum a Tele-sales or perhaps top Sales

1. Not oni use mouth to talk but use our brain..maybe should say the proper communication skill with different age bands of customer..different kind of customer..u have to talk in different tone..or push on different benefit..different speech..

2. Have to act fast when handle customer's objection/question..'Have to throw back the ball for cm before they throw a new one for us' 

3. Confidence..present in confident manner..at first we have to love the product that we promoting or selling

4. QSI score..all calls been recorded to let another department to check whether we sent a correct info or message to cm..marks will be deducted if have any vocalic pauses or 'lor,la,mar..' or different language in a call etc..marks will be fatal means zero if selling on cancellation review/did not get any clear acceptance from cm..It is not consider as a Sales if it's not a quality sales

5. Productivity..must keep on calling during working hours to prevent ur productivity score getting lower than 80%

6. Concentration. Focus on talking,presenting,sharing n oso listening to the cm n muz enjoying it oso..if not u wont get any sales..just think that how can a guy focusing juz calling for 8.5 hours??

7. Positive Mindset n EQ. Must always persuading myself that i can do sales if i put more effort oni it. If just felt disappointed and upset after scolded by cm, u cant get any sale on that day

8. Set a goal everyday..set at least 1 sale per hour..it is totally hard and challenging..sometimes may pissed off after talk like almost an hour with cm but end up ntg..but the pissed off feeling have to get rid off our mind n try to archieve the goal..just have to think everything is possible..ntg is impossible..juz think u can do it!

9. Stop complain..sales will gone if u complain anythg..cm's attitude..stress..working environment etc

10. Handling Stress n Struggling..any source of stress have to face..ourselves??company??competitors??customer?? Sales will gone when stress come..

11. Never Give Up..Last but not least..its the most important one..never give up handle on cm's objection..never give up talking the same thg wif cm..just never give up everything


the only advantage for a Tele-sales that differ with others sales person is we don't need to face cm during the process

Ta-Da!! That's tele-sales job
so please stop saying that its easy to earn our commission

imma learnt lots during this experience
im appreciate everythg though i complain everythg everyday~aha
and of course a met lots of awesome colleagues!!
 of course u guys r the one that entertain me and bsides me whenever im upset,pissed off,pressure..
 kinda lots of laughter when spending with u guys
 though we juz know each other just less than 3 months
 but im really appreciate it
 just stay in connect!!
 and keep in touch!!
 seems most of us just around kl..no there should not be any excuses rite??
Last..Thanks Guys!! 

做ME大大小小的趣事
1. me 古灵精怪的 presentation
 进森林被老虎狮子咬死有的保 
 被“雨”淹死有的保??
 路霸半路一直撞你车,拿拿出枪射你,拿刀捅死
 给大耳隆打死,却半生不死,叫终身残废??
打抢人有的保??
 。。。

2. 古灵精怪的安哥安娣顾客
 买酱多保险做么,我老婆很美的,等下我死liao他拿我的钱跟佬走怎样好??
我身家财产已经够分liao咯,做么还要买保险??
cm : 等下我家人全部一起死光光怎样好??
me : 会分给你最亲的亲戚的
cm : 等下他们为了钱打架怎样好??
 me : 自杀和自残导致。。在这个计划是不受保的。。
cm : 将如果我不下心把药放进嘴巴嘞??
。。。

3. 古灵精怪的caller ringtone
me : 哈啰。。
电话里 : 你好,我喺张学友,你现在找的他暂时不能理你。。先来听下我的歌吧。。“我和你吻别~在无人的街~~。。”
me : ..*stunned*
me : 哈啰。。
电话里 :*印度音* 你要吃什么??这里有roti canai,roti telur,nasi lemak...
me :..*stunned*

--end--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

♩♪♫♬♭♮♯ Song of the day ❤

wactched Glee 3D Concert Movie!! Awesome 
feel like wanna watch once again..anyone?? *hiak hiak*

Glee 3D Movie "Raise Your Glass"

 (Darren Criss, The Warblers)

2 Secrets:

小嘉 said...

你的趣事真的有趣咧!每一个都很好笑,哈哈…尤其那个
“cm : 等下我家人全部一起死光光怎样好??
me : 会分给你最亲的亲戚的
cm : 等下他们为了钱打架怎样好??”
哈哈…… XD

Anonymous said...

haha very funny leh. Good tat u gained lot of experience!

Post a Comment

 

Yvonne's Secret Copyright by Yvonne's Secret